At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. To ensure appointment availability, it is encouraged to place appointments daily by noon. Click EmptyReturns and scroll down until you find your area and size/type. The Cookies Notice will not reappear if the cookie is set. Pierce County Terminal (PCT) Update - Port of Tacoma We will provide feedback on your dispute within 5 business days of receipt. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. text-align: center; Postal Service, give it to your mail deliverer or drop off at your nearest post office. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. ATTN: MyEvergreen Returns Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Choose the Place of Delivery (POD) of your shipment. Together, the six shipping companies operate a modern fleet . We hope you love what you ordered. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. We do not accept C.O.D. Read more. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. Gate Opening Hours These days will be countable days within the free time period for demurrage and detention. Notifications must be sent via the website. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Motor Carrier SCAC. Press submit when you are done. All rights reserved. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Our warehouse is currently experiencing delays. Please enable scripts and reload this page. Please enter container or booking IDs (Maximum 50 Entries). Activity location codes for demurrage and detention, Submission of release request instructions. Please note that personalized items, food and live plants are nonreturnable. Vessel Schedule All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Empty container return locations | Kuehne+Nagel @media(min-width: 769px) { Customs Canada - Toronto Empty Container Returns - Hapag-Lloyd The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Learn more. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Canada - Toronto Empty Container Returns. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). For details how to extend your DnD Free time at destination, click. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. } General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. } Contact To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. text-align: right; Pacific Maritime Association When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 background: #107661; Terminal Island, CA 90731. Get updates on terminal schedules and other notices. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Affix your shipping label to the package, making sure no other tracking labels are showing. print button, Terminal Empty Returns - APM Terminals We will work directly with the retailer on these issues of consumer returns. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Expiry Date: Until further notice **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Disputes must be submitted to Maersk within 30 days of the invoice date. This cookie is used as a unique identifier to track viewing of videos. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Checks whether cookies are enabled or not. PDF DAILY CHASSIS / EMPTY ACCEPTANCE - Port Houston Reminder: Appointments are mandatory. The Northwest Seaport Alliance Evergreen Enterprises Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. New Orleans - first 8:00 AM following vessel departure An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. At CY Rail Facilities working days are defined as Monday through Saturday. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. It will also provide a re-delivery number should the container be an off-hire or one way. Customer Service Package Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Remembers the users tracking preferences on www.oocl.com (e.g. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. Refunds are in the Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Search your BL number in the provided column. eContainer | ZIM Operational Information - Empty Restrictions - LBCT Average ship times may be longer than expected. Simply enter your chassis, container or booking number to print a copy. .eg-eyebrow-left { UIIA Notification Region. Accepting Evergreen, COSCO, CMA, APL & OOCL. .eg-eyebrow-right { 2400 Elliham Ave, Bldg D form of the original payment, such as credit card or PayPal. eContainer - CMA CGM Our team is here to help deliver best-in-class service to our customers. text-transform: uppercase; All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Dept. .eg-eyebrow { Partial day closures are considered as a full working day and count towards free time. The queue lot will be open during this time to allow truckers to park and create an appointment. However not all transactions will be guaranteed. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Stay up-to-date with all the current export receiving dates. You can provide your consent by clicking Accept All. Port Elizabeth - APM Terminals Are you having trouble making an appointment or paying a fee? Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. Sticky session ID used in load balancers. Please check your emails if you have not yet activated your account. All free flow piles must be picked up within 3 days of discharge. | Hover your cursor over the Terminal to see their Shift Definitions. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Lynx | Terminal Access Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Where do I return my empty container? - COSCO Shipping Lines (North text-decoration: none; Your user specific instructions are to be followed and supersede any instructions published here. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Click EmptyReturns and scroll down until you find your area and size/type. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. If your item is defective, you have one year from the date of purchase to return it. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Shipping Line options will appear as you type. Pack your return securely, in the original package if possible. Empty Receiving - Fenix Marine Services Please enter container IDs (Maximum 10 Entries). Please contact Evergreen at 972-764-1350 for any demurrage questions. The eContainer application will advise where to return an empty container in a given metropolitan location. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. details, Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Subsequent changes to the information will be captured the following day. Maher Terminals Customer Service Package deliveries. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. You may be trying to access this site from a secured browser on the server. Currency: USD Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Copyright 2021 Advent eModal. Third parties and social media networks also place tracking cookies. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . IANA's Equipment Return Location Directory DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Maersk Spot now also includes extendable Free time options. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Keeps user information for session identifier after the user has logged in. A platform for our supply partners . If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. width: 20%; For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. , however not all transactions will be guaranteed. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Where do I return my empty container? } } *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Reefer container with IMO follows Reefer. Limited same day appointments will be available for certain transactions. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. When your package is ready do one of the following: For the U.S. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. OOCL - Empty Container Return CMA CGM: (877) 556-6308 Import Empty Return Instruction - Yang Ming Marine Transport Corporation The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Free Flow/Peel Pile Requirements Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Need a custom quote or want to discuss your options. Country: United States } Tampa - first 8:00 AM following vessel departure. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. If your item is defective, you have one year from the date of purchase to return it. (10 containers per search) Reset. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. } Don't miss out on sales, new arrivals and more. We use cookies as a fundamental part of our interaction with our users browsers. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Ends on the day that the full container is gated-out of the terminal. Depot Information | Evergreen Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. After the search is done, details of appointed depot information will be shown in . Announcements. This domain is owned by Doubleclick (Google). Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Marine exchange of SoCal, APL: (800) 999-7733 For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Please login or create an account to access online services. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 U.S. Department of Commerce Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Subscribe for UIIA EMail Notification. INC. North Reclamation Atea, Subangdaku Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. vessel tracking, port schedule, access rates of exchange for your selected 2022 Earth Hour. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Empty Container Return. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Enter your email address and Password below. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Non-operating reefer (NOR) is considered as Dry Container. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Terms & Conditions, PierPASS Ocean Carrier UIIA Notifications for Container Return Locations .eg-eyebrow-right { Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. eContainer is the tool which enables easy access to search for empty delivery locations. eModal In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. PDF Daily Empty Dispatch - Return Information - Maher Terminals LLC local information. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Box 2985 Each appointment therefore is valid for two hours when including grace periods. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. of Agriculture Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Remembers the users default region landing page. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . These days will be countable days within the free time period for detention. .eg-eyebrow-left { Empty Return Instructions & Vessel Schedules. 2/27 (https://bit.ly/3IGNRwz) Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Baltimore - first 8:00 AM following vessel departure Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. MyEvergreen Please email tiwyard@everport-terminals.com if you have any questions or. Operations | Maher Terminals LLC P.O. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Remembers if the user accepts or rejects the Cookies Notice. Jacksonville - first 8:00 AM following vessel departure Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Finding solutions and creating opportunities is the name of the game. Subscribe Unsubscribe Leave all lists. Please do not arrive without an appointment. Limited same day appointments will be available for certain transactions. Sets session expire time for the user across multiple applications. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. EVERGREEN container tracking Empty container return locations Use the below overview to determine where to return empty containers in Canada. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. A portal for shipping and transport information. Richmond, VA 23237. display: none; Please key in your Shipping Line name for each terminal. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more.