Because this is a situational question, consider using the STAR (Situation, Task, Action, Result) method to provide a story-based example. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. "I am usually the 'ideas person' in team projects. 91% said yes. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. Assure the interviewer that you can handle this type of task in a transparent, empathetic, and professional manner. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. Are there specific Kaiser volunteer opportunities you'd be interested in? ", "I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.". Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). "I have a clean criminal record and am happy to comply with any background check you require of me for this role. I also check what's low and order specialty if it's a fast mover. ", "Yes, the pharmacist and I are the ones that order prescriptions most of the time. Second, I want to be the best at what I do. I had 2 interviews with kaiser received and offer within a week. To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. My approach is to be empathetic, soft-spoken, and truthful. What does it mean after your phone interview. I took these methods and incorporated them into our setting. Nice! Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. This is a personal and caring approach. What resources do you prefer to stay on top of industry trends and changes? Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. I understand that it's part of the job. ", "I see myself as a compassionate person; I see more than a sick person picking up their prescription. These relationships are created from the ground up. . ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. You've done well by answering diplomatically.
Answer dates might appear two to three weeks before they were published. ", "I believe in volunteering in the community where you live. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". They want to know that your passions align well with what Kaiser Permanente is offering. Your answer should include your ability to be patient, kind, and confirming to best answer this question. Written by Ryan Brunner on November 21st, 2021. It seems you would be a wonderful teammate to have around. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. Write a thank you note or email to all your interviewers. Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible.
Kaiser Permanente Interview Questions in Atlanta | Glassdoor I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. The purpose of this page is to help you prepare for your job interview. ", "I know this will come off as cliche, but it's truthful. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. ", "I will be successful in this role because I'm responsible, hardworking, learn fast, multitasker, and I'm reliable. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. "A bit about me - I love to travel, read, and conduct research. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. If I promise any follow-up to my students, I do so in a timely manner. I have enrolled myself in an evening/weekend workshop for the next six weeks. While there was no injury, I was required to report the fall to our safety team and I did so immediately. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. How to Answer: Why Do You Want to Work Here? In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. This is one of the reasons I have applied with Kaiser Permanente. 1 / 41. The interviewer would like to dig deeper into your true areas of interest when it comes to your larger career goals. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. In the future, I will like to be a PA and help more people.". I also help the pharmacist with anything they needed from translating to ringing up customers. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. Take a few minutes to tell the interviewer a few things about yourself. New hires were appreciative of learning one on one. Are there shared values that you could also mention? Wonderful! The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. It's best that the person knows the reasons why so that they can learn from the experience. 35 Kaiser Permanente Interview Questions & Answers Table of Contents Adaptability 1. Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. When I hit my 20's, it was so important to me to learn about other cultures. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director.
Questions and Answers about Kaiser Permanente Interviews Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. We also raise chickens and goats and have a couple of horses as well. I can see how it would be stressful when you care for your patients' success so much! The program was a success, and upper management chose to keep it implemented for another six months. Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. Kaiser Permanente is 100% focused on the service that they provide to their patients. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. I would also need a technologist to assist me who could adjust to my easy procedural style.". I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. There is a balance between allowing normal emotion and allowing it to impact your work. I also keep myself open to my colleagues so that they can know and understand me better as well. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. I returned to the US just last month and had been actively looking for work the past couple of weeks. In the end, we awarded those with perfect attendance a $600 bonus. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". Make them think we care about them as if they were our family members so that they will come back.". I was nervous that I was not using the proper equipment during high-exposure risk procedures. Human beings all grow up in different manners and under different philosophies. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas.
How to nail an interview with a chatbot - Fast Company Interview Questions Give an example of an improvement project you led Behavioral 3. It seems you have found that balance. My approach is to tune out the negativity and try to figure out why the personality is difficult. It sounds like you have a very full personal life, with a fantastic work/life balance. I would look forward to working in an organization of this size to better experience an even wider amount of diversity. ", "I have three philosophies when it comes to my work. ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. I hope to involve them in various Kaiser community volunteering opportunities.". In a positive tone, discuss how you made the situation work! "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. We will re-assess in December, but it seems to be working very well. I took the role of delegating all of the high-priority work among my team and constant lines of communication were the key to success. Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. I also dislike when the morale of the lab is low. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. ", "I am an avid fan of Google alerts! I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". Also, I am organized, bilingual, and I have pharmaceutical knowledge. I love the fact that Kaiser Permanente seeks to improve the health of both your members and communities that you serve and I'd love to be a part of that mission moving forward. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. leader vs. follower). I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. I have a kind and outgoing personality. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. ", "Outside of my career, my priorities in life are my family and being outdoors. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. Talk about your qualifications and skills that will help you to do this job well. This question is a little tricky because it's unclear. I am an attentive listener and a compassionate caregiver. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. Prior to your interview, put some serious thought into what drives your patient care philosophy internally and sincerely reiterate to your interviewer why you hold this philosophy near and dear to your heart. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. I would plan to make a positive impact very quickly by conducting training with staff and implementing a code of conduct within the clinic. I cope with these emotions by telling myself that it's not my story, it's the patient's story. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. ", "I'm a bit of a nerd. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role. ", "I dislike when there's work politics. One of the toughest parts of communication can be delivering bad news to people with whom you work. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. I have always been great at working behind the scenes with the result being efficiency for others. ", "My position at Kaiser is a Radiology Physician Assistant. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position.