sunset group lawsuit

Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Big lie. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . Are you surprised, you shouldn't be. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. I hate those people with a passion. sunset group / fraud and dishonest. How To Cancel a Manhattan Club Timeshare? I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. 1. They would not allow us to roam the facility or talk to any of the guests. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). then they wanted to combine 2 contracts in 2018 into one and sell us more perks. please ask me how: maintenancefee@sunset.com.mx". Did they finally move on? Please contact me if anyone is able to find a better way to deal with these criminals. These specialized businesses are designed to help get you out of your contract, usually for a fee. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Legitimate Companies that Buy Timeshares? Our team couldnt find any proof that Sunset Group offers an official exit program. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Timeshare Compliance: Reviews, Cost & Ratings in 2023 However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. Sunset Solutions Group consumer reviews, complaints, customer service. We accepted the second option. This scammers has to stop. If there is somesort of class action please count me in. I have been in touch with people there and they say they are working the process but it takes time. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. How to Cancel Hyatt Residence Club Timeshare? But the contract actually lists only 7 months out of the year that we are allowed to use our "week". If there is a lawsuit, let me know guys, I was a victim too. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. If anyone has information on contacts I would appreciate the info. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. Weigh the pros and cons carefully before making a decision. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. This may also include calls and text messages to my wireless telephone numbers. Sunset Beach Group review: Scam. This is another forum with more complaints about this company: They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. It does not guarantee any level of quality of the room. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. How To Get Out of a Grand Solmar Timeshare? We were sucked in by their promise to get us a balcony for an inside cabin rate. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. www.sunsetscam.com The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . The lawyer says most of the time it just disappears after they ding your credit. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. when we went to the sellers office we were told they do not buy back units. We signed yesterday and they said we cant cancel it. Sunset World Resorts & Vacation Experiences Review: sunset group These are more complaints about this resort: I would also be interested in any class action lawsuits or any way to getting our money back. This comment was posted by a verified customer. I have been trying for months to speak with someone on the phone. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? Beware! Then she had someone call me to close the deal. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Hello I was scammed too. I also sent registered letters immediately just to be sure and cover all angles. Answering a Complaint or Petition It all started the moment we stepped off of the airplane in Cancun, Mexico. There are other, more reputable companies out there that can help you cancel your timeshare contract. These same complaints can be found all over the internet on various forums and review websites. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. We finally caved in and agreed to meet the last day that we were there. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. the marina which is not even built yet was one of the best though. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. We were being scammed and taken advantage of financially. There are so many complaints, is a class action lawsuit possible? Therefore, we used the five day right of rescission as stipulated in the contract. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. This is multiple scenarios with the same story. When I asked who is really the travel agency that I am paying to, they were vague about it. Please visit this website (specially the video section) to know in detail how these companies operate. How to Get out of the Ritz Carlton Timeshare? At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". Search. These cookies will be stored in your browser only with your consent. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. They said we could come anytime to use our 'week'. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. How To Cancel a Vacation Village Timeshare? Sunset World Resorts & Vacation Experiences. Were happy to help in any way we can. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Thanks! I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. We are in the same boat and now they are threating us to ruin our credit. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. www.sunsetscam.com So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. "You get a detailed email after paying for the package, there will be a link where you can make your payment". Hello I was scammed too. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. $2, 000 down t he drain. Search. We needed a cab to our hotel from the airport. Has anyone successful stopped paying maintenance fees? The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. - sunsetsales@sunset.com.mx. You may also end up having to pay hundreds or even thousands of dollars in fees. We also suggest never working with an organization without first having everything recorded in an official agreement. Her "closer" finally agreed to text me the details. XChange is a subscription-based clearinghouse of state court information. Same here would love to know how to resolve. Sunset Group is a family-owned timeshare developer. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. That really shakes them up. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. They said it was tax deductible. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Our experience was similar: It's such a shame that these crooks are taking advantage of vacationers. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. If a hurricane destroys the building, there is no required repair or fix. In some cases, your timeshare developer may offer an official exit program. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! YOUR PERSONAL INFORMATION IS SECURE. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. Anita Rigoni of US. We are seeking total resolution. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. I actually thought we had a decent price, and wanted the deal to work. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . We protect your data. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. We kept telling them that we had some place to go and were late and we needed to leave. A scam is an illegal scheme designed to cheat you out of your money. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. Sunset Solutions Group Response Apr 23, 2020. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. How To Cancel Royal Holiday Club Timeshare? Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. Youre not the only one wanting to ditch their Sunset Group timeshare. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. Not sure who to start legal proceedings through. It does not guarantee you any actual access to a room for any amount of time. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! How to get rid of Starwood Timeshare Cancellation? Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). May 22, 2010 @ 12:56 PM). You dont have to go through the process alone there are people who can help you cancel your contract for a fee. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. A fast Google search will load several past timeshare exit scams that you educate yourself on. they will admit that trading your private residency with someone else costs $189 each time. OMG, this scammers need to be stopped. We trust this article has been useful. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. Official Site | Sunset World Resorts & Vacations Experiences I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. It was very overwhelming and confusing. We review timeshare exit companies so owners can make an informed decision. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. Cancun, Quintana ROO Mexico C.P. a complaint VS. Sunset . Cancel RCI and Interval International Membership? The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . Sunset Group, Resort Management Review - Ripoff Report this triggered my PTSD. I kept going back and forth with them. i wonder is there is a law firm willing to undertake one? Resolution Timeshare Cancellation - MyTimeshareExitReviews They refused. This scammers has to stop. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. 3. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. 7. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. We use cookies to give you the best experience possible. Im praying one day there will be a law suit against them. This was again was a bad mistake. Our "VIP week" couldn't be booked at all. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! Menu. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? My credit score got dinged by 150 pts slowly climbing back up. I keep calling but to no avail. We would alert against working with companies that have been known to scam individuals. I forwarded all calls from agency to the lawyer. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. Same thing happened to us. Hello. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. There are no reviews yet. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. Sue me [censored]es! they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. We are Americas #1 Timeshare Exit Resource. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. It's a lie. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. The Better Business Bureau is a great way to check if a company is reputable. Me and my mom were mislead and not they said our membership cancellation is not valid. Same happened to me in Playa del Carmen. Thanks. The presentation was very high-pressured and very distracting. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. All information on this website should be used as educational material. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? I bought their package and regret it very much. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Other than flying over and disrupting their sales with leaflets to potential suckers like us. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in.