On 12/20/20 Viking cancelled this cruise. This years summer drought in Europe could affect your upcoming river cruise, but its highly unlikely your cruise will be canceled outright. The trip was for September 2020 but was cancelled due to the pandemic. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.
Think 3 times before booking with Viking!!! I was told Viking doesnt own the hotel and the hotel will not let me make a change since Viking handled the booking. Any time theres a heat wave in Europe, especially if coupled with lighter-than-average spring snow melt or rainfall, you can end up with low water in certain parts of Europe. We never sign or agree to sail with vaccines passport as requirement.No one respond our emails or our attorney except a woman name ******************************* that behaves like an iron wall to talk to anyone else. This happened 52 days before sailing. Disassembling the shades on the sun deck. We also carry about 500 tons of water, that is ballast and fresh water for the guests..
Viking cancellation policy - Viking Ocean - Cruise Critic Community This 'placeholder booking' means nothing he assured us. Regent Seven Seas Cruises was the cruise line forced to change the most stops planned for Russia, which included visits to the Solovetsky Islands, Arkhangelsk, Murmansk and St. Petersburg, as well as Odessa, Ukraine. For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. In fact, everything we have come to expect from Viking exceptthere were apparently a few cases of a GI infection . But this is one American that will never sail with this awful company ever again. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Not at all, according to Rudi Schreiner, president and co-founder AmaWaterways as long as youre willing to be a little bit flexible. After contacting viking to inform the situation, Viking booked another flight for us. Water levels on the Rhine River are set to fall close to the point where the river cannot hold ships anymore. This river begins in the Alps near the Italy-French border and is fed by snowmelt. We only wanted our money to be applied to another cruise in 2023. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viking River Cruises. No partial refund was given and I lost the total deposit of $1000.I understand that the T&Cs outline the refund policy. Service representative escalated our complaint that we were misinformed, tricked, lied to, defrauded - because we cannot sail on that date, we are not healthy and can't sail in the fall or 2023! On top of that, they are asking for me to pay additional same $ 9,000. amount for me to go on this journey alone! Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. Viking River Cruises is probably the best known European river cruising company, and has a wide range of river cruise options in Europe. Is it cheaper to stay out in the bay and use your own tender? Booking your first river cruise? If you book a river cruise, you acknowledge that you might not get the exact itinerary you signed up for.
A Vaccinated Passenger Tested Positive for COVID-19 on My Icelandic A weighted-down ship sinks lower in the water and therefore needs more distance from the water line to the river bottom to sail safely without scraping the riverbed. Why? If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Viking refused to admit to us that we were misinformed, and did not apologize, but their policy will not change. Information provided by various external sources. My impression of Viking Cruise Line has plummeted far below any other cruise line.
My Trip - Updates on Current Sailings - Viking River Cruises Had a planned eastern European river cruise starting mid-October for over a year. While we may have to make changes to some of our itineraries and have had to cancel a few voyages, impacted guests and travel partners have and will receive transparent updates and the opportunity to re-book onto another sailing, shared Ellen Bettridge, president and CEO of Uniworld, in an email to TPG. Viking allows those who book the most expensive rooms to book first. Refund on premium air payments that we did not receive in premiumservice. At no point when we rebooked using our vouchers, were we told the vouchers were not covered under the insurance plan. Want all money refunded. Not one thing but some flowers in the rain and unsafe steps and more Booking number 7141933 "We are currently evaluating itineraries that call. Not your fault but took 5 flights, 1 whole day in airport, 1 whole night and 2 hotels to get to the ship 3 1/2 days late. Jim. What does Viking do Nothing. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. The sailings. We will not be booking with Viking again. Feb 1, 2023. Due to Covid pandemic our cruise got cancelled. RHINE GETAWAY. South America & the Chilean Fjords - Ocean Cruise Dates & Pricing South America & the Chilean Fjords From $5,999 | 18 Days | 8 Guided Tours | 4 Countries Itinerary Dates & Pricing Resources For current fares, please call a Viking Expert: 1-866-984-5464 or Request a Quote today. It would seem to be a reasonable and simple request. Karin Price Mueller | NJ Advance Media for NJ.com.
Viking Mississippi cruise passengers hit by cancellations I never come across a big bunch of ignorant, geriatric, moronic a$$holes as this group I had came across today! This is an awful company to deal with. We opted for the voucher. Submitting a response indicates a willingness to work with customers to make things right. Viking River Cruises Viking Rolf (Photo: Viking River Cruises) Coach would have been better. NEW! We called our AAA travel agent and she notified Viking on September 17,2022, we were scheduled to leave on September 22,2022.
River cruise cancellation fears loom as Rhine threatens closure Sometimes it's worth a large investment to reap the benefits of a great credit card. The cruise was cancelled due the pandemic ($11,367.50) A place on the excursion I tried to book. It is a basic human right to be able to have access to flushing toilets and handwasting facilities. We purchased Travel Protection Insurance. These hotels are Marriott and hilton properties that have such rooms. Plus, your own feed of TPG content. It's also a classic cruise itinerary. I complained initially that I was not given a direct flight. Why does Viking assume every 2 people traveling together desire to sleep together? It, along with the Viking Sky, is classified as a small ship, with 465 staterooms, capable of carrying 930 guests. We will not cancel any cruises, said Shreiner. If you have a question or would like to make a press inquiry, please contact: Scott Mackenzie We were never verbally informed when booking that the actual voucher would expire even if we rebooked again. We are unable to meet VRC health requirements to participate in one of their cruises. Beware of Viking excursion policies. "The safety and security of our guests and crew is always our top priority," a Viking representative told Travel Market Report.
Viking refusing to refund given COVID risks! - Review of Viking Cruises We then Our Viking cruise embarkation was delayed by 2 days, shortening our trip from 12 to 10 days. Just return on our river cruise . This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. We Vikings inability to resolve an issue with, Withholding of monies and shore excursion, Refusal to honor its cancellation policy, My bag is still missing and I will request. Why all other passages under the same situation had no such problem were not explained by Viking. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. The booking # is *******. This also had the water turned off and was unable to flush. This was really They refuse. They have no intentions of giving my money back .Do I not have any rights? Do your homework and always make informed decisions. I contact Viking customer relations, and was first told that the flight tickets were paid by Viking already. Like other river cruise lines, weve dealt successfully with low-water situations in the past, and we have a variety of strategies that we can deploy as necessary. Ive asked that one room in the hotels have two separate beds for our two adult children who do not want to share a bed. Change of travel requirements after full payment received/ignoring request for full refund. It was too windy and not safe so decided not to try to use their tender. .
Viking Cruises chairman: 'COVID is really behind us' - Fortune We feel we should get the $3,494 dollars refunded to us. Water levels are unpredictable and can vary day by day, depending on what the weather brings. We paid for Travel Protection
Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. We will be again canceling our trip. We have taken note of your feedback. The dream vacation I have waited for 8 years has gone down the drain. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Only in very rare circumstances are the sailings canceled outright. The guest services lady said well you can complain at the Share your photos and videos with others to prove the truth of your words. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. He lied. Because there was no time for a further delay, we paid the tickets to the airline.
My Trip - Updates on Current Sailings - Viking Cruises scott@travelcodex.com, For updates: Viking has refused. We rebooked yet again and we're told that we had to have the vaccine before we would be able to take our trip. Airfares vary on other gateways & departures. Last week, the cruise line cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary and said it was evaluating 2022 sailing that call in Russia. As a matter of policy, BBB does not endorse any product, service or business. Oceania officials said Russian and Ukrainian ports would be removed from 2022 itineraries, while Viking River Cruises canceled . I explain ship swapping in the section: What Happens If Your Cruise Is Affected By Water Level? Learn more. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Uber Cash and Uber VIP status is available to Basic Card Member only. "They disembark in the morning, they go on the shore excursion, and they come back on the other side on the sister ship. Share. Then before the departure, Viking cancelled operations and offered us vouchers for future cruises. . The only problem was it WAS VERY NOISY, couldnt get a full night sleep due the engine and the bed shaking.We will go back to the other suites.The staff was great!