nakto electric bike troubleshooting

I have the same problem. is this normal I have a new bolt pro ebike. Hi. . The Nakto Camel F uses 26 X1.75" wheels with a Schrader valve. That way, even if you accidentally press on the throttle too hard and the bike shoots forward, you wont have to worry about damaging anything or hurting anyone. I checked out every wire took everything apart made sure everything was good nothing was touching anything it shouldn't be I changed the sensor in the throttle. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. 10. Allow Necessary Cookies & Continue This is a 3 wire square plug and a 5 wire rectangular plug. Remember at the very start of this article where we told you not to charge using the discharge port. my battery seems to use up really quickly..it starts emptying after just half an hour of use Feb 3, 2023. harryS. Display Manuals for electric bicycles. My codes I had to access through the information prompt while on the display. Some speed controllers are turned on by pressing the M button. Luckily, not every hiccup with your electric bike means theres a major problem. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. You then choose the new capacity for your battery, which influences the range. Activate both brake levers a couple of times to try and free up the switch. Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. agarg_1; Feb 2, 2023; Maintenance and Repairs; Replies 16 Views 464. When it comes to eBike troubleshooting, there are a couple of things that might be causing your battery problems, including: Dont worry, though - Ill walk you through each one here! EBR was paid to perform this review #Sponsored We try to be honest, thorough, and fun! And remember: Emma was born and raised in the UK, studied in Amsterdam (where she discovered her passion for biking), and is currently living in Ohio. Once you put the throttle back together again, you should be able to press or twist it as usual. An ebike will work smoothly only when all the parts are functioning properly. I went and checked my connection and battery. We will start with a word of caution about charging your electric bike battery. Many people are determined to make healthier choices, whether it's through diet, exercise, or other lifestyle changes. For most of us, electric bikes are a relatively new idea, and we dont yet know how to solve e-bike battery problems. Before we start trying to troubleshoot or fix anything, we must understand e-bike throttles in general. How to set the brake and the throttle level? Overall Score: 7.9. My battery seems to charge. Yes, the magnet alignment is pretty critical. You can always contact the company, maybe its a known problem and easy to solve. If you overuse the throttle control, it may get stuck when pulled back and wont return to the off position on its own. Another great thing to remember is that electric bikes will need to be fully charged before their first ride if you have bought an e-bike from your local bike shop theyll hopefully have done this for you. If you go into Asia, and particularly China, youll see that the most common battery used are lead-acid batteries. A lot of ebikes on the market come with throttle control. It was 90% change and just died. Besides that, broken plastic, dust, or debris may have gotten in the way as well. There are several reasons for such malfunction including aging, too frequent charge cycles, improper battery management, and a manufacturing defect. Don't expect to go off-roading or covering long distance with this bike. Electric scooters are fun and practical which makes them suitable for city commuting. Youll more than likely see 2 cables that look the same. The battery problem of your Nakto electric bike is potentially apparent. Malfunctions of the power or pedal assist system on your ebike may cause issues associated with pulsating or occasional power cut-offs. As a result, its also one of the most common reasons why your electric bike may not be working properly. Join the Electric Bike Forum . Hold the bike's "On" button for about 10 seconds to force the speed controller to turn on. . So without further ado, lets get started! In other words, it works perfectly well half the time, though quite often, you wont be able to accelerate smoothly as you press or twist the throttle. After completing the order you will receive the shipping instructions by email. A Li-ion battery can hold its charge well. It may not display this or other websites correctly. LCD control panel instruction for fat tire e-bike, Placentia Warehouse: 1683 Sierra Madre cir, Placentia, CA 92870. maybe circuit board gone down on next to switch on button? Required fields are marked *. A failing battery can be the result of improper lining up of its prongs. It can be worth checking your charger first. If engaged, this will keep the throttle / motor from operating. If your ebike keeps cutting off, one of the most common reasons for such hiccups is a failing battery. The XT60 is the larger of the 2 cables. It may not have the most sophisticated pedal-assist system or user interface, but the 250W motor can go 20 mph using the throttle or pedal assist. Is there a way for the end consumer to delete codes and see if they regenerate??? Remember not to leave the battery pack on the charger longer than 24 hours, though. I should be receiving my motor soon and Ill post some updates. So, why do the throttle type and its features matter when troubleshooting an e-bike with a throttle problem? Unfortunately, if that Hall Effect Sensor were to stop working correctly for any reason, it could also cause you to experience throttle problems with your e-bike. That means dont try and charge your battery overnight as you sleep. 500C Electric Bike Display. It features a classic vintage look with a low step-thru frame, a curved handlebar, and an oversized saddle. The reason for the 100% charge cycle for the first cycles is so that your battery can balance. The NAKTO Folding OX is a cruiser ebike which is made for recreational cyclists living in cities. When I press the battery indicator it holds two green and the other only flicker green. When cells fail, its usually due to being under severe loads. To check the limit switch, though, you might have to remove the whole rear or front brake lever. Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic Your throttle, for instance, might have forward and reverse switches to change your bikes direction. An extremely low battery power level can lead to your electric bike not turning on, by the way. If it was a sudden start to the issues, do you remember riding over some bad potholes or super rocky road? One of the most common e-bike problems is the power cutting out. If they havent maybe their customer service isnt the greatest and you might need to try another store.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[120,600],'electricscootering_com-large-leaderboard-2','ezslot_1',146,'0','0'])};__ez_fad_position('div-gpt-ad-electricscootering_com-large-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[120,600],'electricscootering_com-large-leaderboard-2','ezslot_2',146,'0','1'])};__ez_fad_position('div-gpt-ad-electricscootering_com-large-leaderboard-2-0_1'); .large-leaderboard-2-multi-146{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:15px !important;margin-left:auto !important;margin-right:auto !important;margin-top:15px !important;max-width:100% !important;min-height:600px;padding:0;text-align:center !important;}. could you help me please? Manage Settings Do this slowly and dont put any strain on the battery. The only way to check if the battery is swollen is to drop the lower plate and take out the battery pack. If this is not true, then our next step is to jumpstart your battery. Replies 61 Views 33K. Regardless of the type of e-bike throttle you use, there are some common issues that you might face. Check them out here. If it does, then thats a clear indicator your problems are being caused by faulty brake sensors, which are overriding the throttle. JavaScript is disabled. Medium.This bike has given me lots of fun but time to move on. In this case, its a good idea to check if your ebike is still under warranty. Thats why e-bike owners must know how to troubleshoot their bikes properly before getting them fixed. Still, the problem might not be the throttle itself, but it could also be the hall effect sensor inside or even the e-bike controller thats causing throttle problems. Li-Ion batteries are a type of rechargeable battery. Manufacturer: NAKTO *** Estimated Price . 1. Few things are more frustrating than a throttle that doesnt respond at all. When they sense that the bikes brakes are activated, theyll override the throttle entirely. While youre at it, you should also check the battery charger. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. Besides that, the throttle might work, but only intermittently. Some good tools to start with are: Remember: youll probably spend a lot of the time revving your e-bike as you test the throttle. There are a few things youll be wanting to do as during this break-in period. Support installment payment. Or some other fault? Once received, your battery is tested at our repair center to check whether the energy cells are worn out. All NAKTO ebikes arrive 90% assembled plus free assembly service available now. How to install the Nakto electric bicycles? The voltage reading must be a few volts higher than the battery chargers rated voltage. Then it ran uncontrollably again. $739.00. Doing this should give you a positive reading; a negative reading means that the battery probably has been miswired at the factory. Not to mention, many ebike owners dont live near an electric bike service shop, so getting the job done themselves can be a lifesaver. By ruling out all the other basic problems with your e-bike, youll be able to confirm that it is indeed a problem related to the throttle. On the other hand, the 18650 lithium-ion cells are far more resistant to swelling and, in turn, more reliable. It provides reliability, safety, and maximum convenience at an affordable price. 2. Youll also have an indicator of the batterys current level on the battery pack itself or the speed controller. Then, carefully blow out any dust or debris, and remove any plastic parts you might find. If you notice that your eBikes battery pack has a bulge in it, be sure you turn off the power and carefully remove the battery from your eBike. If you want to fix these issues, then you have 2 options again. How can an owner get replacement parts for a Natko Steady? Are your eBikes wheel bearings freely spinning? If that doesnt sound impressive, remember that you can always assist the main drive motor by pedaling. $739.00. That is just a safety feature - and its usually around 1.8 mph. How fast can my electric bike go? So without further ado, let's get started! However, we stress that you never do that as it can be extremely dangerous on the road. If they can confirm that theyre faulty, then youll want to replace them entirely. Ideally, you should do this every 30 cycles, after a break of not riding, or bi-annually. You may have to clip a few zip ties to access this plug. But if youre unsure of how to do it, or you dont have the knowledge or experience, then theres nothing wrong with hiring a professional to do it for you. Get special offers, exclusive product news, and event info straight to your inbox. Then, tighten the brake cable by loosening the brake cable stopper, pulling the brake cable tight, and re-tightening the brake cable stopper. Lastly, slightly more expensive e-bike throttles may even have a key switch or LED displays on them to show you all sorts of stats about your electric bike. Is this a new bike? When I turned the key to the on position the motor seemed dead again until I banged the bike up and down again. The Nakto electric bicycle is built with a sturdy carbon steel frame (used in the construction of earthquake-resistant structures) which ensures that you'll use it for a lifetime. Which should I go by? If you do this repeatedly, the throttle will eventually loosen or get damaged. How To Troubleshoot And Fix An E-bike With A Throttle Problem -, troubleshooting your e-bikes throttle problems. Has the fuse blown in either the eBike battery pack or the charger? This should reduce the load on your battery. One way to solve this is by dropping the assist level and pedaling a little harder when going up steep inclines or hills. 2. I have a rear motor hub kit 1000W 52volt and I've had it for about 2 years no issues untill few months ago I got a 03 error code on my ktlcd3 screen which after reading in the manual pointed to hall sensor issue, so because the sensors were only about a dollar each I just changed all three rather than testing anything and I was back on the road 100%. If so, check that connection too. A throttle might look like a very simple device on the outside, but open it up, and youll see that there are several components bunched in together with moving parts. Its crucial to your and others safety that you maintain the braking system; keep discs and rims clean and straight, promptly replace any worn-out brake shoes and pads, replace frayed or worn cables and housings, and lightly lubricate brake pivot points. If this is the case, the electrical circuit cant be completed so no power will be produced. Nakto Camel City Women's Electric Bike. How to change the new motor? You must never leave a battery unattended when charging. Your email address will not be published. By that, we mean youve tried to press or twist the throttle repeatedly, but the bike just sits there motionless. Water can find its way into these connections, too. Overall Score: 8.3. com today! The controller after 10 miles only has 1 bar left out of 5. As that magnet turns more and more, the Hall Effect Sensor will detect that and gradually increase your e-bikes acceleration as well. In general, the wires should be color-coded so you can match the same color wire with the same color the outlet. Does something need to be reset? I think the display may have its own battery in order to maintain accumulated miles and other settings, so disconnecting it from the power source probably won't reset it. Is there a connector that I can purchase that plug into the charger that I can connect to the discharge pins? Ill check with Roshan Monday if its in the mail. And maybe a soldering iron, depending on the problem. When Im using switch as well as kicking the bike, the battery or controller will shutdown and it will back to normal if I charged it for a second. Thank you for you help Ann. Once the motor reaches this speed limit, it will stop providing power further. This common eBike battery issue is often wrongly diagnosed. When charging a battery to 100%, for more range, don't leave it like that for more than a day. Heres the simplified version of how it works: Inside your throttle is a magnet that works in conjunction with your Hall Effect Sensor. When it comes to the throttle, one of the most common and straightforward problems you might face is a stuck throttle. Make sure the battery isn't rattling around, and the battery connector is not slightly melted and making a good connection. >>> BEFORE YOU GO! It can take around 6 8 charge-discharge cycles for your battery to balance. Suggestions? If your battery pack is particularly choking when under load, then the issue could be that the battery management system is shutting it off to protect your battery pack from overeating. Let it cool down and then charge it again. Comparison tools, shop directory, and forums at: ElectricBikeReview.com A lead acid battery can only hold 25 watts per kilogram. It takes a few cycles to do this. Do they offer service in your country? DPC 18 (pdf) Download. Wow fantastic information! Well, its because different types of throttles are wired differently. JavaScript is disabled. Why Are Electric Bikes So Expensive Are Their High Price Tags Justifiable? You can check the voltage of an ebike using a voltmeter by simply attaching the prongs to the positive and negative sides of the prongs on the battery. Q: My rear wheel has a wobble in it. For example, if your ebike is equipped with a 36V battery but the voltmeter reads 10 volts, then the battery is faulty. You must log in or register to reply here. My Battery dies at 50% 1000w motor 48v li ion battery, worked great fro 3 months then will charge to 100% but dies at 50%Help please!! No one tests electric bikes like we do. Never leave your battery to charge unattended. There is a gear sensor and its got a flashing green light and is looking properly fixed to the bike. Deleted member 12676; Nov 3, 2015; 2-Stroke Engines; 5 6 7. You can easily spot this by visually inspecting your handlebars and brake levers for signs of any cosmetic damage. . I appreciate you sending that over to me Ill be waiting eagerly. On hardpack batteries, youll need to remove the battery from your bike. The LEDs on the control panel and the ebike should light up, if this doesnt happen, then theres a chance that the battery hasnt been charged or there may have been a blown fuse. https://electricbike.com/forum/forurs-and-kits/bbshd/7747-bbshd-bbs02-error-list, Electric Bike Throttle and Pedal Assist not working. Sometimes, it just needs a bit of DIY maintenance. It is strong enough to comfortably support weights of up to 300 pounds and is ideal for individuals between the heights of 4'9" - 6'6". Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic The small electric folding bike is one of the most affordable on Urban Bikes Direct. Check the connection between the motor and the controller. Throttle works intermittently. Check that the e-brake lever is not damaged or engaged. Give the electric bike full throttle while engaging the brake on the rear without locking it up. They only last between 2 and 3 years from when they were manufactured. Your email address will not be published. So I turned the key to the off position and the motor stopped. Call Us : 1-855-9977297. Another thing to keep an eye out for is the possibility of your battery arriving already pre-aged. I dont have a voltage meter but I can tell you under throttle alone it has full power and can get you to speed no problem. Such a process will need the skills of an expert electric bike mechanic. If youve charged your ebike battery for less than 8 hours, try letting it charge for 8 hours and then check if the electric bike can run at full speed. View the contact pins and see whether one is missing or not. For instance, you can expect a standard throttle to have three wires: red, green/blue, and black. More importantly, those problems can be caused by a wide range of reasons. Roshan said he was going to send out the replacement motor free of charge and I will send my defective motor back to Bafang. Aostirmotor Fat Tire Folding Electric Bike A20 Commute to work gets easy with the Aostirmotor, a fat-tire electric bike that slyly zips through traffic and folds compact to fit under your desk. If theyre damaged or worn out, replace them right away. As such, the wires connected to the rear hub motor can often get loose, frayed, or damaged over time. Most of us have long-lasting memories and wonderful experiences of riding our bikes. Just like the title says, having no power via pedal assist when riding. If youve recently made mechanical adjustments to the wheels, pedals, sprockets, derailleurs, and so on, this could be why youre encountering power supply hiccups. Naturally, you dont really want to be doing that, and it is a job for the experts, you also wouldnt have needed to read our guide if you know how to do that. However, a throttle with additional features, switches, or displays will undoubtedly have more components and several more wires that youll need to inspect to troubleshoot a problem. If the voltmeter reads a surface charge of more than 36V, then the battery is fully charged and you can try troubleshooting another component. This point is closely related to the previous one. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. Severely worn out batteries have a maximum range of 5 to 10 minutes. Some involve lightbulbs and voltmeters. Is the charger working and outputting over 36 Volts? If you find that the brakes have been pulled back because of damage and cant seem to break free, this will cause the motor inhibitor switch to stay turned on. Next, plug the battery charger into the battery charger port on your ebike and observe the indicator light on the battery charger. If your battery isnt charging, start by checking the following: That is entirely normal - and will, unfortunately, only get worse as time goes on. Dont do that. Many times, the problem is a loose connection or corrosion. Flat-head and Phillips screwdrivers to open and remove the throttle for inspection. I was sent the cable and diagnostics were done with Roshan and Bafang. That's especially common in folding e-bikes, and it can also result in the throttle not responding at all. The charger la good but the battery don t keep charge The fuses(2) are good and electricity crosses the battery but don t keep charge. If your eBike battery pack is swelling up, well, you likely have a pretty serious problem with one - or more - of the lithium-ion cells. They allow manufacturers to come up with solutions that will enable electric bikes to look more like regular bikes than e-bikes. Roshans advice was to check magnet placement on the rear wheel. 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